Monday, January 22, 2007

Career Advice Needed--Anyone need a Queen?

Okay, I need some advice.  I want money--which I guess means I need to get a job.  I'd just pefer to be given large sums of money with no strings attached but if I have to do the job thing.....well, then I guess I'll have to...  Anyway, since I'm gonna have to get a job, I'd like to find a job that I will truly enjoy.

So here's the deal:  I don't want to sell anything, because I'm not very good at it.  I don't want to drive to Atlanta every day.  I don't want to process anything.  I don't want to do the same thing over and over again every fricken day.  Something I could do from home would be ideal--something legitimate, not any pyramid schemes or other bullshit.  I'm good at problem solving.  I like big-picture kind of things.  I'm tired of managing people--people mostly suck and I'm just over them.  But, I am a good manager and I enjoy watching good employees grow and develop.  I'm good at reading, writing and editing.  I'm not good at hand-holding. I can do finance/budget stuff but I hate it and don't want to do it.  I dealt with it a lot at Piedmont and it's just god-awful boring.  I am a very down-to-earth and simple-spoken person.  I have a large vocabulary but I do not use it.  I don't understand why some people use 10 fancy words when 25 simple ones will work.  I don't like pomposity.  I also don't really care that much for kids.  There's nothing about them that really appeals to me.  So working with them is out.  I don't like touchy-feely kind of stuff.  I'm not very maternal--not one of those "turn-that-frown-upside-down" kind of persons.  So I'm definitely not the social-work type.  I like to speak my mind and have people be able to take it--not run off and cry in a corner or call me a bitch.  I am assertive and aggressive when I need to be.  I'm good at telling people what to do.

My Myers-Briggs personality type is INTP.  Even though I am an "I," I am really borderline introvert/extrovert.  I scored one more point on the introvert portion of the test, hence the "I."  I do look inward for strength, another explanation for the "I."  I am not a punctual person and I do not do well on jobs that monitor the clock every second.  I am a workaholic, so the company that I work with will always get more out of me than they probably deserve.  I have difficulty balancing work/family.  Work seems to always win.  I care too much and I'm passionate--which is good and bad.  Mike doesn't too much about his job and uses this to his advantage.  I wish I had his self-discipline and determination.  He really doesn't care that much about his job but it does afford him the freedom to work from home and write his books, which is his passion, so keeps at it.  He doesn't get involved in work problems because he doesn't care.  He does what's expected of him--nothing more and nothing less.  He's really one of those employees that does not take ownership of a problem.  I truly admire this in him and wish I could adopt that "don't-really-give-a-shit" attitude.  Me, I'm always too committed.  I try to take ownership of every problem that comes my way--which just causes me lots of heartaches, headaches and position. 

I do have problems with authority if the authority figure is an asshole/dick/bitch of a person who is not open to ideas and feedback.  When I feel like I am not being heard or listened to (that does not necessarily constitute the other person having to agree with me) I become disengaged and bored.  When this happens I'm not really any good to anybody--not even myself--and can even be quite destructive. I can take criticism and rejection so long as they are not personal and they are reasonable.  My mind is first analytical, then emotional--not vice versa.  I am my worst critic.  I am also critical of others and good at pointing out their flaws.  I have high expectations of others, mostly which consist of common sense.  If someone does not have any common sense I usually do not have a very high tolerance for him/her.  I think common sense should be a fundamental part of everyone--those without it should do everybody a favor and throw themselves in front a speeding train.  I like to laugh and I absolutely love smart-asses (the witty kind--not the mean kind).  I'd like to do something creative.  I like acting but that pays nothing.  (I'm also not very good at it right now but I am gonna start taking acting classes pretty soon.)  I'd like to write and direct films, but again that costs money--which is the opposite direction in which I'm trying to go here.  I need to make more than minimum wage--lots and lots more.  I don't want to be underemployed.

Mike's suggestion after reading all of this is that I apply for the position of Queen.  If anyone knows of any Queen positions please forward them on to me.  Okay, so what are your thoughts?  No, I would never say any of this stuff in an interview (well, maybe a few things, but not the inappropriate parts).  What kind of jobs do you think I might like, or might be good for me?

I'm copying and pasting my work history from my resume.  This will give you an idea of what I've done.  I've removed my address, phone numbers and email address in case some of y'all are psychopaths, perverts, homeless, family members, or a combination thereof.

Paula R. Martinez
Accomplished, results-driven management professional with 14 years of experience focusing on staff development and training, program development and implementation, and organizational development.  Expertise in daily Business Operations, Total Customer Service, and Program Management.  Effective communicator with demonstrated success building relationships with community organizations.  Proven track record for consistently maintaining monthly accounts receivable in top 25 percent of Medical Group Management Association benchmarking standards.

Qualifications Highlights
•    Program Development
•    Organizational Development
•    Employee Development
•    Team Leadership
•    Total Customer Service
•    Account Management
•    Budget Administration
•    Strategic Planning
•    Risk Management
•    Program Implementation
•    Business Operations
•    Committee Leadership 

Professional Experience
Piedmont Medical Care Corporation, Atlanta GA                                
A non-profit corporation and a subsidiary of Piedmont Healthcare.  It was created to open satellite facilities, attract physicians, and provide management services to practices.

Director, Specialty Services                     September 2005 – October 2006
I supported the overall day-to-day administrative and clinical activities of specialty-physician practices and services throughout Piedmont Hospital, specifically Piedmont Gynecologic Oncology, Fuqua Center for Heart Prevention, Heart Failure Resource Center, Palliative Care, 60 Plus services, and Transplant Services. I established and maintained an effective operating environment which assured effective, efficient and safe operations of the practices that responded to the needs of patients, physicians and staff. I directly supervised all non-physician employees. Additional responsibilities included interviewing, hiring and training of employees, planning, assigning, disciplining employees, addressing complaints and resolving problems. I was also responsible for initiating and maintaining physicians' credentialing with insurance companies and hospitals. Piedmont Medical Care Corporation has won "Best Practices" award from MGMA for three concurrent years.

•    Developed structured plan for new specialty practices to ensure consistent and timely billing
•    Created training classes for physicians and mid-level providers on proper billing and coding practices, resulting in an 18% increase in collections
•    Chaired a committee that developed an internal staffing float pool, reducing external labor costs by more than $100k annually

Practice Manager                                          April 2003 – September 2005
I managed multi-physician primary care office in Duluth, Georgia and a gynecologic-oncology office on the Piedmont Hospital campus. I was responsible for the overall day-to-day functions of the office. I supervised a staff of 16 at the Duluth location and a total of seven staff at the Piedmont campus location.

•    Promoted employee development with professional training and personal enrichment classes which resulted in a 98% employee retention rate for two years straight
•    Restructured physicians' schedules increasing provider productivity by 10 percent, which led to a monthly three percent revenue increase
•    Marketed and generated B2B ancillary services such as pre-employment physicals and drug screening which created an entirely new line of business and services for the Duluth practice

Meridian Medical Group, Duluth GA                   
A multi-facility healthcare group headquartered out of Durham, NC. Owned and operated by Scott Medical Group, the parent company filed bankruptcy and three Georgia facilities (Duluth, College Park and Marietta) were sold to and purchased by Piedmont Medical Care Corporation, a subsidiary of Piedmont Healthcare.

Practice Manager                                            June 2000 – April 2003
My primary responsibility was to ensure patient satisfaction via proper workforce development and training.  Maintain a base of approximately 5,000 active patients.  I managed the day-to-day operations of the practice, staff and providers' needs.  Developed and implemented policies and procedures to ensure consistent compliance OSHA and CLIA operating
procedures.  This practice was purchased by Piedmont Medical Care Corporation.

•    Created and established a monthly inventory system to control costs and account for waste, which reduced annual pharmaceutical expenses by 10 percent
•    Reduced facility cleaning costs by $40k per year by changing janitorial services
•    Reduced overtime expenses from eight percent to three percent by implementing flex-time scheduling and lunch rotations

Georgia Medical Institute, Jonesboro GA                                       
A multi-campus proprietary school offering post-secondary vocational training in the medical field (medical assisting, medical office assisting, patient care tech, massage therapy, etc).  Since my departure, the schools have been purchased by Corinthian Colleges whose corporate offices are located in California.

Medical Assisting Program Director                     August 1997 – May 2000
I served as principal administrator of a technical program that employed 14 full-time instructors and educated approximately 300+ students, annually.  I scheduled and taught classes, developed course syllabi, monitored instructor effectiveness, placed students at externships and assisted them with job placement.

•    Established several preceptor relationships with local medical practices and clinics for graduating students
•    Maintained a 79 percent placement; industry standard was 75 percent
•    Developed and wrote curriculum for new Patient Care Technician program

Additional Employment/Job Titles                                        
Below is a quick view of positions I held prior to 1997.
Americorps/YMCA, Atlanta GA                      August 1996 – August 1997
Corps Member, Elementary School Tutor. 
Corning Clinical Laboratory, East Point GA  November 1992 – August 1995
Laboratory Manager.
Knoxville Plasma Center, Knoxville TN           July 1990 – October 1992
Floor Supervisor/Phlebotomist/Medical Assistant.

Stetson School of Business and Economics,
Mercer University Atlanta Campus
Master of Business Administration
Will graduate May 2007

Oglethorpe University
Bachelor of Arts in Liberal Studies
with concentration in Philosophy and Political Science
Graduated May 2001

Professional Associations
Medical Group Management Association, Georgia Medical Group Management Association, American Society of Clinical Pathologists, Manchester Who's Who, Atlanta's Executive Forum, Women in Film-Atlanta Chapter

Current/Upcoming Projects and Hobbies
The Woman's Angle, Writing/Directing a PSA on Ovarian Cancer, Acting in independent films/videos, Acting classes at yourACT, Volunteering for Image Film & Video Center (marketing department) & Southern Screen Report (marketing & advertising), watching movies, dancing, laughing and having fun

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